Registration Management in Interact SSAS is the foundational module that handles all processes related to registering individuals and organizations with the Social Security Administration (SSA). It facilitates secure onboarding, access control, and data capture for a wide range of user types including employees, employers, self-employed individuals, voluntary contributors, survivors, financial institutions, and healthcare providers.

Core Capabilities

• Registration of all user types and linking them to the Social Security ecosystem
• Submission and tracking of e-Services Access Requests
• Role-specific, configurable registration workflows and forms
• Real-time status updates, notifications, and audit trails
• Centralized electronic records for all entities post-registration

Individual Modules under the Registration Suite

Registration Management (Core)

Figure 1: Individual Registration Form

Handles:

• Initial access requests to the e-Services portal
• Profile-specific registration forms (Employee, Self-Employed, etc.)
• Customizable forms and workflows
• Verification, approval, rejection, and credential issuance
• Integration with all other modules (e.g., Contributions, Benefits, Claims)

Employer Management

Figure 2: Employer Registration Form

Supports:

• Employer registration, activation, inactivation, and reactivation
• Assignment of EIN and ESSRN numbers
• Configurable employer ID structure
• Integration with compliance and delinquency systems
• Secure document management and configurable approval workflows
• Transaction history tracking and role-based access control

Social Security Number Management and Tracking

Figure 3: Social Security Number Formatting

Manages:

• Issuance of SSNs, EINs, ESSRNs, Temporary SSNs
• Conversion from temporary to permanent SSNs
• Tracking and auditing of all ID numbers
• Validation and fraud prevention mechanisms
• SSN updates (e.g., due to name changes) with full audit trails
• Bulk registration and SSN management through employer portals

ID Card Management

Figure 4: Social Security ID Card Generation

Enables:

• Issuance of configurable Social Security ID Cards
• Support for multiple card types (e.g., Health Insurance, Provident Fund)
• Design and layout customization (fields, fonts, logos, barcodes, photos)
• Multi-level approval workflows for card issuance
• Security features (2FA, encryption, biometric support)
• Tracking of card status, validity, expiration, and re-issuance

Electronic Records Management

Once registration is completed, data is consolidated into Electronic Records specific to entity type:

Employer Electronic Record

Figure 5: Employer electronic record

• Employer demographics, contact details, documents
• Employees linked to the employer
• Contribution returns and payments
• Bank accounts, penalties, arrears, audits, court orders, legal actions
• Compliance and dormancy history

Employee Electronic Record

Figure 6: Employee electronic record

• Demographics, dependents, spouse details, address history
• Employment history, contribution summaries
• Benefit claims and payments
• Bank details, Certificates of Life
• Medical visits and accrued credits

Beneficiary Electronic Record

• General claim information and payment history
• Tools to suspend, restart, or stop payments
• Separate views for:
  • Pensioners (contribution history, dependents, employment)
  • Survivors (details of deceased, dependents, benefit claims)

Conclusion

Interact SSAS’s Registration Management is a complete, secure, and integrated system that ensures accurate onboarding, registration, and identity management for all stakeholders in the Social Security framework. Its seamless integration with Electronic Records and compliance modules enhances operational transparency, data integrity, and service delivery across the entire administration.