eService Requests & Registration Overview – Interact SSAS
Figure 1: e-Services access request starting page
To access the eServices Portal within Interact SSAS, all users—whether organizations or individuals—must first request access. This process ensures that only authorized and verified users can interact with the Social Security Administration through the digital portal.
Who Needs to Register?
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Employers
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Financial Institutions
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Employees
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Self-Employed Individuals
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Voluntary Contributors
Access Request Scenarios
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Existing Profiles (with SSN)
Users who already have a Social Security Number (SSN) registered in the system can use it to link their profile when requesting eService access. -
New Users (no SSN yet)
Users without an SSN must initiate the registration process from scratch by submitting a full Application for Registration (e.g., “Application for Registration as Employee” or “Self-Employed”).
Workflow of eService Access Request
Figure 2: Employee registration request
Workflow of eService Access Request
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Submit Access Request
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Individuals or organizations fill out a request for portal access.
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If the requester has an SSN, the system will attempt to match the profile.
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If not, a new registration form is created and linked to their access request.
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Attach Supporting Documents
Figure 2: attaching supporting documents
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Required documents (e.g., IDs, birth certificates, employer registration papers) are uploaded during this step.
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Workflow Routing
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The system automatically routes the request to the appropriate officer or department for review.
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This may vary by applicant type (employer, employee, self-employed, etc.).
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Verification & Approval
Figure 3: e-Services request processing
- Designated officers review the request and documents.
- If complete and valid, the request is approved and credentials are issued.
- System Account Issuance
- Upon approval, the requester receives their login credentials.
- Their account is activated in the SSAS system.