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Social Security Number Management and Tracking

Interact SSAS Social Security Number Management Overview

General Summary

One of the key responsibilities of Social Security Administrations (SSA) is to issue, track, and manage Social Security Numbers (SSNs) and IDs. These numbers are essential for ensuring that social security benefits, tax contributions, and legal employment statuses are properly tracked and associated with the correct individuals and organizations.

The Social Security Number (SSN) Management System within Interact SSAS provides a structured approach to issuing, maintaining, and securing SSNs, Employer Identification Numbers (EINs), and other related identification records. The system ensures data integrity, fraud prevention, and seamless integration with other social security modules.

Features and Processes

Issuing and Tracking Social Security Numbers (SSN)

  • Unique SSN generation and assignment based on configured numbering structures
  • Issued to Employees, Voluntary Contributors, and Self-Employed individuals
  • Automatically generated upon approval of person registration or requested manually
  • Configurable formats, structures, and validation rules for SSNs

Figure 1: SSN, EIN, ESSRN, Temporary Number and Survivor Number Format Configuration

Issuing and Tracking Temporary Social Security Numbers

  • Supports Temporary SSNs in cases where immediate identification is required
  • Ensures clear differentiation from permanent SSNs through structured formatting
  • Allows for later conversion to permanent SSNs while maintaining data integrity
  • Tracks issued Temporary SSNs to prevent duplication or misuse

Converting Temporary SSNs to Permanent SSNs

  • Automated or manual request processing for converting temporary SSNs to permanent
  • Ensures seamless transition without data loss or duplication
  • Includes an approval process by authorized SSA personnel

Issuing and Tracking Employer Identification Numbers (EINs)

  • Unique EINs issued to registered employers
  • Required for businesses to file contributions, report wages, and verify employment
  • EINs are integrated into contribution management and compliance tracking

Issuing and Tracking Employer Social Security Registration Numbers (ESSRNs)

  • ESSRNs are assigned to employers to uniquely identify them within the Social Security System
  • Essential for linking employee records to their respective employers
  • Tracks employment history based on employer submissions

Tracking Intercountry Union Person Numbers

  • Supports compliance with international social security agreements
  • Issues unique identifiers for individuals working across multiple countries
  • Ensures contributions and benefits can be properly managed across jurisdictions

Issuing Social Security ID Cards

  • Provides secure, verifiable Social Security ID cards to individuals
  • ID cards are linked to the SSN and stored digitally for verification
  • Supports reissuance and replacement in case of loss, damage, or updates

Ensuring Data Integrity and Fraud Prevention

  • No reassignment of SSNs, ensuring lifetime uniqueness
  • Validation checks for duplicate records during registration and updates
  • SSA officers can flag and investigate suspected cases of fraud
  • Tracks any unauthorized use of SSNs and triggers alerts

Figure 3: Social Security Number Requests on the User Activity Dashboard

Social Security Number Application Process

  • Individuals can apply for SSNs via eServices or SSA office submissions
  • Applications are reviewed for eligibility, with required documents submitted
  • SSA staff can approve, reject, or request additional documentation
  • If an employee is registering for the first time, the system automatically processes an SSN request

Employer’s Role in SSN Issuance

  • Employers must verify employee identity and employment details before submission
  • Employees registering with an employer for the first time trigger an SSN request if they don’t have one
  • Employer portals allow for bulk submissions and verification of employee SSNs

Real-Time Status Tracking and Notifications

  • Applicants can track their SSN application status in real-time via the portal
  • Employers receive notifications when employee registrations require confirmation
  • SSA users are alerted to pending approvals, rejections, or flagged cases

Historical Records and Audit Trail

  • Maintains a detailed history of SSN issuance, updates, and modifications
  • Full audit trail for compliance tracking, showing changes made and who made them
  • Helps SSA staff investigate potential fraud, duplicate applications, or misuse

Updating and Managing SSN Information

  • Individuals can request updates for name changes, address changes, and other details
  • Any SSN modifications require proper supporting documents and approval
  • Employers must update records when an employee’s legal or employment status changes

Integration with Other Modules

  • Linked with Contribution Management to ensure correct payroll and tax reporting
  • Integrated with Benefits and Claims Processing to validate eligibility for social security benefits
  • Seamlessly integrated with all other modules of Interact SSAS
  • Connects with external databases with SSAXML API for streamlined registration and compliance

Security and Compliance Features

  • Unique SSN Assignment ensures no duplicate or recycled SSNs
  • Automatic Number Formatting with configurable SSN structures to match country regulations
  • Strict Approval and Verification Process ensures SSA officers review all requests
  • Encrypted Data Storage protects sensitive personal and employer information
  • Role-Based Access Control allows only authorized users to approve or modify records
  • GDPR and Data Protection Compliance meets international standards for personal data security

Conclusion

The Social Security Number Management System within Interact SSAS ensures efficient, secure, and transparent handling of Social Security Numbers, Employer Identification Numbers, and related records. It provides a robust framework for managing SSNs from issuance to tracking while integrating with key social security functions such as contributions, benefits, and compliance monitoring. With advanced fraud detection, real-time tracking, and data integrity safeguards, this system enables Social Security Administrations to deliver reliable identification services while preventing misuse and ensuring compliance with national regulations.

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SSN Application

SSN Application

  • SSN Application
  • Submitted by Individuals
  • Workflow Driven
  • User Defined Fields and Format
  • Seamlessly Integrated with Registration Process

Overview

The SSN application can be created internally using system login or can apply by individuals using eService Page.

1. The Social Security Number Application will come in “Social Security Number Application” under the Dashboard. The Number of Pending SSN Applications will be shown in red color.

2. Click on it to find the applications.

3. A new grid “Social Security Number Application” will open on the right side, where you can find the new SSN Applications. The applications in bold font are those that have not been reviewed.

4. The application from Employee, Self Employed and Voluntary Contributor will be displayed here. All the individuals have the same SSN approval and issuance process.

5. Click on the “Application Number” to view the application details.

6. A new page with open where you can review application and Approve, Issues or Reject SSN. (Example of Voluntary Contributor SSN application is in Figure 33)

7. To Reject SSN, follow the steps in Rejecting SSN Application

8. To Approve SSN, follow the steps in Approving and Issuing SSN Application

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EIN Application

EIN Applications are used by Employers to request an Employer Identification Number from the Social Security Administration.  While this process differs in each country, usually each Employer will need a unique identification number which will be used whenever the Employer conducts any transactions related to Social Security.

Interact SSAS is a portal application so the application for Employer Identification Number can be submitted online by an Employer using their e-Services Portal Access.

Alternatively, in cases where an Employer still prefers to send in or bring a hardcopy form to the Social Security Administration, this can of course be entered into the system by a user in the Social Security Office.

Key Features of the EIN Application:

  • Form Used to Issue an Employer Identification Number.
  • Seamlessly Integrated with Employer’s Profile to Minimize Data Entry.
  • Ability to Attach any Number of Supporting Documents.
  • Ability to Capture any Data, including Details on Owners & Officers
  • Unique EIN Number Generated by System Based on Configurable Structure & Logic
  • Fully Workflow Driven Process.
Overview

Create an EIN Application

    • Employer can Submit EIN Application through e-Services

In the above figure you can see the Employer eServices Portal where an Employer can access the EIN Application in the top left menu to initiate the process.

The above figure shows a new EIN Application Form initiated by the Employer through the Employer e-Services which can then be filled in by the Employer and submitted.

    • SSA Officer User can find a table / List with all EIN Applications Submitted through the system.
    • User can use the search fields to select an Employer or Press “New” to add new EIN Application.

  • User can Use Edit Button to Edit the Request or delete Button to delete it.


Once the EIN Application has been Received and Approved by the Social Security Administration, the Social Security Administration User can Issue an Employer Identification Number as shown below:

 

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Convert Temporary SSN to Permanent

In many cases, Social Security Administrations face the reality that there will still be some paper records in use which are filled in manually by the general public during a transition period until all interactions are done online only using e-Services.

In order to process such paper records efficiently in a social security administration, there may occasionally be a need to use "temporary" or "suspense" numbers to basically "park" the information until further investigation can be done and the information can be linked with the correct individual.  This is primarily the case when the information provided by a claimant or employer is not complete, not legible or inaccurate.

The same also applies in case the number used is suspended or expired for whichever reason and needs to be cleared up first before it can be used for regular social security transactions.

In such cases, the administration can assign a temporary social security number to an individual until it determines the correct permanent number with which the information should be linked.

  • Online Form for Converting the Temporary / Previous SSN of an Individual to a Permanent Social Security Number.
  • Submitted by Individuals or by SSA Internal User.
  • Workflow Driven.
  • Seamlessly Integrated with SSN applications and Individuals’ Profiles.
  • Allows Processing to Continue even when SSN is not 100% Known
Overview

CREATE NEW APPLICATION

In the general setup, the user can choose to activate the use of temporary SSN's by checking "Enable Temporary SSN" and then selecting whether to have the number generated automatically by the system or entered manually.  In case it will be generated automatically, the structure, prefix and starting number can be set.  The color to display all Temporary numbers is also configurable so they stand out for anyone looking at the SSN.

If the above Temporary SSN function is enabled, then a user can assign a Temporary SSN to an individual when required using the normal SSN Application Process and selecting "Temporary".

After processing the above, the individual will have a unique Temporary SSN number assigned:

Once the Temporary SSN has been assigned, Employers and others can process transactions using the Temporary SSN until the matter has been cleared up, after which the Permanent SSN can be assigned to replace the Temporary SSN.

Below you can see how an employer uses the Temporary SSN of the employee to file contributions for the filing period.

When the Social Security Administration has determined which Permanent SSN needs to be assigned to the Employee, then they can do so with this simple process of "Converting Temporary SSN to Permanent SSN".

    • Social Security Administration User can find “Convert Temporary SSN to Permanent” List which includes all Pending and Approved Applications.

    • User can add the reason for changing SSN and select Officer who issued the New SSN and New SSN Issue date and then click ”Save” button to save the application.

  • “Post” button will be activated, and user will click on it towards issuing the permanent SSN through SSN Application form.
  • Follow the steps as Approving and Issuing SSN Application to issue the SSN.
  • After Approval, the new SSN will be created for the applicant and his Profile will be automatically updated accordingly.

Updating a pending Application

    • By Clicking on “update” icon beside the application that needs to be updated in “Convert Temporary SSN to Permanent List”, the selected form will open. Make necessary changes and click “Save” button.

Deleting Pending Application

  • SSA user can delete a request by clicking on “Delete” icon beside the application that he/she needs to delete in the “Convert Temporary SSN to Permanent List” table list.
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