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System Manager

Comprehensive Configuration and Policy Management for Social Security Administrations

The System Manager module in Interact SSAS serves as the central control point for configuring and managing all foundational aspects of the Social Security Administration System. It enables system administrators to establish, update, and maintain setup parameters, institutional policies, workflows, and classification structures required for the efficient operation of a national or regional social security institution.

General System Setup

Administrators can configure key organizational parameters such as:

  • Country and institution details (address, contact information, logo)
  • Social Security Number (SSN) structures and formatting rules
  • Employer Identification Number and Authority Registration Number formats
  • Temporary and survivor SSN settings
  • Initial calendar and financial year definitions
  • User credential generation preferences (manual or automated)
  • Startup page settings and user interface configuration

Policy and Version Management

The module provides tools to define and version critical social security policies:

  • Contribution, benefit, entitlement, and penalty policy structures
  • Automatic year-end calendar generation
  • Support for policy version tracking and effective dating

Application Forms and Workflow Control

Administrators can manage all application forms and their corresponding workflows:

  • Define form names, descriptions, types, and usage
  • Set workflow actors, approval sequences, and review durations
  • Attach required supporting documents with rules for validity and signatures

Intercountry Union Configuration

Supports cross-border social security coordination for unions of states or countries:

  • Define union names, member countries, and reciprocity rules
  • Configure Union Person ID structures for citizens across member states
  • Control visibility of union data in reports, forms, and self-service portals

Financial Processing and Payment Setup

Enables control over all aspects of contribution and benefit payment processing:

  • Define payment methods and remittance formats (ACH, checks, cash, card)
  • Configure benefit check printers and formats
  • Assign GL accounts for revenues and receivables
  • Set up rules for contribution remittance and credit posting
  • Support for workflow-based and double-authentication payment processing

Medical Benefits Configuration

Establish rules and identifiers for medical processes:

  • Medical referee request numbers and hospital reimbursement policies
  • Maternity grant hospital approval settings
  • Insurable earnings thresholds and age-based contribution limits

Cash Register and Receipt Management

Provides configuration of payment collection workflows:

  • Define cash register station details, audit numbers, and schedules
  • Set up payment number prefixes, suffixes, and formatting rules
  • Control visibility of receipts, due amounts, and employer period grids
  • Assign officer roles for payment review, approval, and administration

System Classification and Code Definitions

Administrators can define and manage classification codes used across the system:

  • Contribution, benefit, and penalty types
  • Beneficiary and survivor classifications
  • Filing period types (weekly, monthly, quarterly, etc.)
  • Employer sector codes and sickness codes
  • Temporary SSN reasons and payment rejection codes

Summary

The Interact SSAS – System Manager module offers a comprehensive framework for managing all critical setup and operational parameters of a social security system. It ensures consistency, compliance, and adaptability across the institution by centralizing configuration, workflows, policy versioning, and classification standards in one integrated platform.

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