Self-Employed eServices Overview

General Summary
The Self-Employed eServices module in Interact SSAS provides a streamlined platform for self-employed individuals to manage their social security accounts. It allows users to register, file earnings and contributions data, manage dependents and spouses, submit benefit claims, and access financial and compliance-related data. This digital self-service approach enhances efficiency and ensures compliance with social security regulations.

Key Features and Sections

Login and Profile Management

• Users can log in via the SSAS portal using their credentials.
• The homepage provides quick access to essential features such as profile editing, applications, messages, and actions history.
• Users can update their profile details, including personal and contact information.

General Information

• Displays basic details from the registration form, including demographic and identification information.

Dependents Management

• Users can add and manage dependents, including children and spouses.
• Details such as Social Security Number, birth date, nationality, and relationship type are captured.
• Required supporting documents such as birth certificates and school certificates can be uploaded.

Spouse Management

• Self-employed individuals can register and manage spouse details.
• Information includes name, SSN, address, birth details, nationality, marriage details, and status updates.
• Marriage certificates and other documents can be attached.

Address Management

• Maintains historical and current addresses for compliance and investigation purposes.
• Users can update their address by submitting a change request.

Employment History

• Displays the user’s employment history, including employer details, job title, pay frequency, and earnings.

Assessment of Contributions

• Allows users to file and view their social security contributions.
• The system calculates assessed contributions based on annual insurable earnings and contribution percentage as per the social security laws effective in the country.
• Provides details on assessed amounts for annual, quarterly, and monthly contributions.

Contribution Filing and Payments

• Users can submit and track their contribution filings.
• The system allows the filing of new contributions and modifications to existing filings.
• Displays details such as filing type, employer name (if applicable), filing date, contribution amount, and insurable earnings.
• Users can request and track contribution payments, including installment payments and outstanding liabilities.

Benefit Claims Management

• Self-employed individuals can submit and track their benefit claims.
• Claims are categorized based on entitlement policy.
• Includes claim number, date, status, and processed office details.

Accrued Credits

• Displays earned and awarded social security credits based on contributions.
• Users can view processing periods, total credits, and filing history.

Certificate of Life

• Used for pensioners to confirm they are alive and receiving benefits.
• Lists all submitted certificates along with request and due dates.

Benefit Payments

• Users can access a summary of approved benefit payments.
• Displays payment frequency, amount, bank details, and transaction history.

Delinquencies and Compliance

• Lists outstanding delinquencies and delinquency removal requests submitted by users.
• Ensures that compliance issues are properly tracked and resolved.
• Ensures that Self-Employed individuals are aware of any compliance or delinquency matters raised on their account.

Security and Password Management

• Users can change their password through the system settings.

Insurance and Payment Statements

• Provides access to benefit insurance and payment statements.
• Users can view the breakdown of payments for transparency.

Registration Applications

• Users can apply for a Social Security Number (SSN) or register as self-employed.
• The system facilitates registration applications for employees transitioning from self-employment.

The Self-Employed eServices module in Interact SSAS provides a centralized platform for managing all aspects of social security contributions, benefits, and compliance for self-employed individuals. By digitizing the entire process, it enhances accessibility, efficiency, and transparency while ensuring regulatory compliance.