In today’s fast-paced world, user experience is a cornerstone of any successful digital platform—especially in the realm of social security, where sensitive personal data and financial well-being are at stake. Traditionally, individuals seeking social security services had to navigate cumbersome processes: long lines at physical offices, voluminous paperwork, and time-consuming follow-ups for status updates. However, the advent of digital transformation has paved the way for more efficient, user-friendly, and secure interactions. One of the leading innovations in this space is the self-service functionality of Interact SSAS (Social Security Administration System). This blog explores how Interact SSAS revolutionizes the social security experience by allowing users to create e-service profiles, request Social Security Numbers (SSNs), manage personal information, and apply for benefits—all in a single, user-friendly digital environment. The Evolving Landscape of Social Security Services From Traditional to Digital For decades, social security services operated through manual and paper-based procedures. Individuals had...