Challenges in Processing Disability Benefits with the US Social Security Administration (SSA) and Global Implications for Social Security Systems: How Interact SSAS Can Offer Solutions
Challenges in Processing Disability Benefits with the US Social Security Administration (SSA) and Global Implications for Social Security Systems: How Interact SSAS Can Offer Solutions The Social Security Administration (SSA) of the United States serves as a vital lifeline for millions of Americans who rely on disability benefits. However, this essential function can face significant operational challenges, leading to delays, inefficiencies, and inaccuracies in processing claims. According to a recent report from the SSA (“The Social Security Administration’s Major Management and Performance Challenges During Fiscal Year 2023”, Nov 2023, Office of the Inspector General), the backlog of disability claims has soared, with nearly 1.13 million pending initial claims at the end of FY 2023—a 90% increase since FY 2019. Reconsideration claims have jumped 117% in the same period, resulting in a dramatic rise in the average processing time, from 120 days in 2019 to an alarming 218 days for initial...