System Manager

• Policy & Parameter Based Configuration
• Currency Management
• User Access Control
• Calendars
• Workflow

Registration Management

• Employer Registration
• Employee Registration
• Self-Employed & Voluntary Contributor Registration
• Survivor and Beneficiary Registration

Social Security Number Management and Tracking

• Social Security Number Request and Issuance
• Employer ID Number Request and Issuance
• Social Security Registration Number
• Configurable Number Formats and Structure
• Temporary or Suspense Numbers
• ID Cards and Employer Certificates

ID Card Management

• Issue and Manage ID Cards
• Supports Unlimited Types of Cards
• Interfaces with Card Printers
• User Defined Format, Layout and Content of Cards

Employer Management

• Advanced Activation and Deactivation of Employer’s Status
• Workflow Driven Activation & Deactivation Requests
• Configurable Supporting Documents Requirements
• Integration with Compliance and Delinquency Management
• Detailed Reporting and Alerts

Contributions Filing and Payments Management

• Online Contribution Filing
• User Defined Filing Formats & Frequency
• Workflow Driven
• Contribution Payment Processing
• Late Filing and Late Payment Penalties

Receivables Management

• Invoice any Customer (Employer or Individual)
• Invoice for any Item (Product, Service, Loan, Legal Fees, etc.)
• Invoice Recurring or One-Time Charges
• Process Partial or Full Payment
• Integration with Contributions Filing and Penalties Management

Cash Register Management and Receipt Processing

• Assign and Schedule Cashiers to Cash Register
• Receives Payment for Contributions & Penalties
• Receives Payment for Arrears against Payment Agreements
• Supports Multiple Transactions in one Payment
• Provides Detailed & Configurable Receipts

Penalties Management

• Penalty Calculation Rules
• Recurring & One-Time Penalties
• Penalty Notice Approval, Rejection & Cancellation Workflow
• Advanced Penalty Policy Definition
• Automatic or Manual Penalty Invoking
• Monetary & Non-Monetary Penalties

Benefit Claims and Payments Management

• Online Claim Requests with Minimal Data Entry
• Seamless Integration with all Other Modules
• Review, Approval and Audit Steps
• Flexible Benefit Payment Frequency Options
• Third Party Payee Support

Payables Management

• Advanced Internal Controls
• Additional Audit Trail
• Workflow-Driven Payment Process
• Approve, Reject or Cancel Payable Vouchers
• Avoid Duplicate Payments
• Pay Employers and Beneficiaries

Social Security Statement Management

• Comprehensive Confdigurable Social Security Statement
• Covers Demographics, Contributions History and Benefit Entitlement Projections
• Fully Configurable Statement Explanatory Text and Calculations
• Block 1: Demographics and Explanations
• Block 2: Estimated Benefits and Explanations
• Block 3: Estimated Retirement Benefits
• Block 4: Earnings Record

Compliance Management

• Flexible Audit Scheduling
• Configurable Audit Check Lists
• Audit Scope Definition
• Legal Action Management
• Arrears Tracking
• Court Orders

Delinquency Management

• Configurable Rules for Automatic Delinquency Marking
• Integration with Compliance Management
• Manual Delinquency Requests by Compliance Officers
• Manual Delinquency Removal Requests
• Track Delinquent Employers, Individuals and Healthcare Providers

KYC Management

• Define any Documents and Information Segments for KYC
• Ensure Up-to-Date Customer Documentation and Information
• Mitigate and Eliminate Document and Information Fraud
• Workflow Driven Processing of all Document and Information Updates
• e-Services for Updating Documents and Information
• Audit Trail for all Updates

Medical Record Management

• Secure Access by Healthcare Providers
• Direct Integration with Benefits
• Option for Referral to Medical Referee
• Detailed Online Health Record with Full History
• Confidential Access

Documents Tracking and Management

• Supports Unlimited Document Types
• Integrated with all Business Transactions
• Comprehensive Audit Trail
• Document Library for each Individual
• Enforces User Access Rights

GL Interface

• Unlimited GL Accounts
• Flexible Fiscal Year and Period Definition
• Flexible Chart of Account Structure
• Seamless Integration with Commercial GLs

Workbench

• Simple and Intuitive Access to All Activities
• Enhanced User Experience
• User Interface that learns from User Activities
• Very Flexible and Configurable Layout

Employer Electronic Record

• Detailed History
• Employee Records
• Contribution Filing and Payment Records
• Invoices and Arrears
• Compliance Notifications

Employee Electronic Record

• Employee Electronic Record
• Detailed History
• Employment History
• Claims History
• Contribution & Credits Statements
• Medical Records

Beneficiary Electronic Record

• Consolidated Record with Full Transaction History
• Demographic Information
• Dependent and Spouse Details
• Employment History
• Benefit Claims and Benefit Payments
• Certificate of Life
• Supporting Documents

eServices

• Employer eServices
• Employee eServices
• Survivor eServices
• Financial Institution eServices
• Beneficiary eServices

SSAXML API

• Layer 7 Inter-Application Communication Protocol
• Up to 100 Schemas
• Configurable Error Messages
• Web Service Server & Web Service Client
• RESTful Design

Reporting

• 200+ Reports
• Export to PDF, Word, Excel
• Flexible Filters and Parameters
• Color Coding
• User Access Control

Budgeting, Recruiting, Hiring and Onboarding

• Position Budgeting and Control
• Budget Planning and Control
• Payroll Budgeting and Control
• Recruitment Management
• Contract and Hiring Management
• Background Screening
• Onboarding Management
• Probationary Period Management
• Employee Badge Printing

Human Resources Administration

• Organization Management
• Unified Employee Electronic Record
• Sticky Notes Management
• HR Actions Management
• Disciplinary Actions Management
• Policy Publishing
• Passport and Visa Tracking
• Housing and Accommodation
• Travel Management
• Employee Asset Management
• Parking Space Planning & Management
• Office Space Planning & Management
• HR Risk Management
• Health & Safety Management
• Letters & Certificates Management
• Supervisors & Managers Management
• Suggestion Box
• Offboarding Management
• Employee Alarm Management

Benefits Management

• Benefit Planning and Enrollment
• Pension Fund Management
• Investment Fund Management
• Indemnity Payments Management

Compensation and Payroll

• Compensation Management
• Payroll Management
• Payroll Wizard
• Expenses Management
• Labor Costing and Billing Management
• Garnishment Management
• Loan Management
• Commission Management
• Third Party Payables

Leave, Time & Attendance Management

• PTO/Leave Management
• Leave Planner
• Time & Attendance Management
• Biometric Clock & Access Control
• Resources Scheduling
• Software Clock Management

Self Service

• Employee Self-Service
• Assignment Management
• Project Management
• Feedback Management
• To Do List Management
• Events Management
• Meetings Management
• News Management
• My CV
• My Intro
• My Contacts
• Organization Unit Self-Service
• Applicant Self-Service
• External Recruiter Self-Service
• Client Self-Service

Talent Management

• Job Classification
• Competency Management
• Training Management
• Training Evaluation
• Performance Management
• Career Planning
• Succession Planning
• Progress Reporting

System Modules

• System Manager
• Web Services
• Alerts Management
• Workflow Management
• Active Directory Management
• Email Management
• Chat Channel Management
• Helpdesk Management
• Mass Updates

Reporting and Analytics

• KPI Dashboard
• Reports Management
• Ad-Hoc Report Writing

Verticals

• Grants Management
• Residency Management
• Clients Management
• Products and Services Management
• School Management

Compliance Management (US-Only)

• COBRA Management
• FMLA Management
• FLSA Management
• ACA Management
• OSHA/EEO-1/VETS100A