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  1. Strengthening Social Security Through Better Budgeting: Enterprise Budget Planning and Control

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    Strengthening Social Security Through Better Budgeting: Enterprise Budget Planning and Control Across the world, social security administrations carry a critical mandate: protect people. They pay pensions to retirees, disability benefits to injured workers, maternity and family benefits to parents, health reimbursements to vulnerable households, and survivor pensions to widows and orphans. When these payments fail, the social contract is shaken. Because of that, budgeting in a social security administration is not a back-office exercise. It is governance. It is credibility. It is the difference between a promise and a payment. Yet in many countries, the budgeting process inside the social security administration is still manual, fragmented, and reactive. This creates avoidable risk: overspending in some programs, underfunding in others, weak forecasting, slow approvals, and limited transparency for boards, auditors, parliaments, and the public. This article explains: Why budgeting is uniquely difficult in social security institutions. What good budgeting and control...
  2. Pension Administration in East Africa: Challenges, Openings, and What Comes Next

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    The State of Pension Administration in East Africa: Challenges, Openings, and What Comes Next East Africa — here meaning Kenya, Tanzania, Uganda, Rwanda, Burundi, and South Sudan — is now home to well over 220 million people in total, based on recent national estimates for 2025.  The region blends fast-growing capitals like Nairobi and Kampala with largely rural economies where agriculture and informal trade still dominate employment. Pension systems in this region matter for three reasons: they are one of the only formal old-age income guarantees available to workers, they are increasingly important pools of domestic long-term capital, and they are under real stress from informality, governance weaknesses, and demographic change. (ILO, 2021; Retirement Benefits Authority , 2025). This review walks through how these systems were built, who they reach (and don’t reach), how they fit into broader social protection, how they’ve been reforming, what the financial picture looks like,...
  3. Contributions Filing and Data Integrity in Social Security Administrations

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    In every modern social security administration (SSA), the reliability of contribution records is the foundation upon which the entire system operates. Whether determining eligibility for retirement, survivor, or disability benefits, accurate contribution data ensures fairness, transparency, and financial stability. Yet, beneath every contribution record lies a complex ecosystem of internal policies and procedures, enterprise databases, software design principles, and data management processes that must guarantee integrity and consistency over decades. As SSAs digitize their operations, transitioning from fragmented or paper-based systems to integrated, policy-driven enterprise platforms such as Interact SSAS, the challenge of maintaining data integrity becomes both a technical and organizational imperative. This article explores the critical role of data integrity in enterprise systems, the design principles that safeguard it, the risks of compromising integrity for short-term convenience, and how modern systems like Interact SSAS achieve a balance between flexibility and compliance in contributions filing. The Importance of Data...
  4. Social Security in Eswatini: Current Framework and Challenges

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    Eswatini, a landlocked kingdom in Southern Africa with approximately 1.2 million citizens, maintains a social security system to support its population amid economic and demographic challenges (United Nations, 2023). This blog provides an overview of Eswatini’s current social security framework, key institutions, and the challenges hindering comprehensive coverage, based on verifiable data. Historical Context Before independence in 1968, Eswatini (then Swaziland) relied on traditional extended family structures and limited colonial welfare provisions, primarily for civil servants (International Social Security Association , 2019). Post-independence, the government formalized social security, establishing the Eswatini National Provident Fund (ENPF) in 1974 as the primary retirement scheme for private sector workers (Social Security Administration, 2019). Despite progress, coverage remains limited compared to developed economies due to a large informal economy and fiscal constraints (International Labour Organization , 2022). Current Social Security Framework Eswatini’s social security system comprises contributory and non-contributory programs, managed by distinct institutions:...

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